Tracy and the team at M3SM have launched the new company website and then help develop it’s customer service offering as BITE have adapted to a changing market. The team work hard to hit deadlines and help you understand the practicalities of Marketing across the internet. They show great patience and don’t try to baffle you with internet science ensuring that you as a customer are treated as a customer and not just a number. They will work hard to deliver when it counts but more importantly they work hard to understand your business.
It is no accident that we are on the first page of Google for our key searches in our industry- thanks!
We are very pleased with the results in over a year in working with Tracy and believe we have many great opportunities to uncover as the next year or so unfolds.
BBS Granite Concepts
Tracy Spence has been working with us over the last couple of years, and we have nothing but positives to say about what they have done for us. Not only is Tracy efficient and trustworthy, but always make us feel we mean something to them. Having been recently hacked, our website was restored and secured by M3SM within a few hours. Tracy and her team at M3SM took our call late on a Friday evening and put BBS back on track within a very short space of time.
We would recommend Tracy and M3SM and wish them every success in everything they become involved with.
Overstone Primary School
“thanks to you (and a lot of work over the summer) we have the best ever school website…”
Global Mapping Limited
"Tracy has been very easy to work with and has offered help and suggestions regularly. I'm really pleased with what she has done to date and expect the relationship to continue for the forseeable future."
” Having developed a ‘do it yourself’ website on starting in business 2 years ago, I realised that the time was right to launch a new more dynamic, corporate-looking website which is access friendly and interesting. It also needed to incorporate a shopping cart and enquiry form. M3SM have managed to deliver more than was expected, in the agreed timeframe, offering training on making any amendments ourselves, if we so wish and the end result will be part of our marketing and growth strategy for the foreseeable future.”
Tracy highlighted a number of key areas for our business that will allow RIG Vets to tap into the social networking arena, her detailed knowledge of the market and specifics to our industry was refreshing. I would have no hesitation in recommending Tracy’s services to any business who are looking to add value.
GE Precision Engineering
"Tracy offers an excellent service with regards to website design, optimisation, hosting etc and I can highly recommend her services."
2M Print Ltd
“…M3SM have been invaluable to my business www.2m2u.co.uk during the last few weeks. They have insured we had our new website up and running on time to match our marketing campaign we were in the process of running. M3SM have put their skills and efforts into making the difficult situation a more manageable one, something I am most grateful for. I will be trying to secure M3SM more business whenever I can. I will be recommending their services most highly.”
Ian Brendish Associates
Tracy is a very hard working businesswoman. Her focus is always on providing her clients with high class results. She ‘goes the extra mile’ when solving clients problems. In addition she is very approachable and doesn’t use unfathomable jargon. Value for money.
I’ve been working with Kirsty now for over a year and she has proven to be reliable, consistent and trustworthy in her work. I’m happy to recommend her to anyone seeking support in their SEO and Social Media projects.
Michelle Jackson Rowe
I have used Tracy to design and host several websites for me and will continue to use her for all future projects. Her customer service is excellent, she will help all aspects of web design and formatting.
Tracy initially started work with Rig Energy in providing optimisation and support to the companies web marketing. This has expanded and increased to cover a much wider area of support and she is now working throughout the whole Rig Group of companies. I would highly recommend Tracy to any potential client.
Power 2 Progress
“Tracy helped me design my website and the customer service I have received has been second to none – it has never been too much trouble to do anything. Activities always turned around in no time at all and it has been and will continue to be an absolute pleasure to work with Tracy at M3SM. I would not hesitate to recommend her to anyone who needs help with there website from design to e marketing. Thank you Tracy for always exceeding my expectations!”
Green and Brown
Tracy has absolutely renewed my belief in web designers/advisers. The work that she has done for me recently has been perfect; she is easy to talk to; actually listens to you; gives concrete, relevant advice; fulfills the brief within the time she says she will; and has basically been a star – I happily and highly recommend her!
RIG Animal Health
Tracy has been instrumental in shaping our online presence, giving detailed help on all aspects ranging from SEO, to Google Adword campaigns / Analytics and to the use of social media. Tracy regularly contacts me to check how everything is progressing and is always on hand to offer her expertise and advice. If i have any questions, Tracy’s personable and approachable nature makes her easy to pick up the phone to. I would recommend Tracy to anyone wanting to increase their company’s brand awareness across the internet.
Leasing 4 Business
"I have always found Tracy to be professional and articulate in her approach.
Nothing is too much trouble!"
Cato Solicitors Dispute Resolution
"Within days of instructing Tracy my Firm appeared twice on the first page of Google"
"Search engine optimisation is absoltuely crucial to businesses, and Tracy not only understands her subject intimately but but also provides a really helpful style of support!"
Tracy provides an excellent service to ensure a cost effective return on investments in internet and social media. Thanks.
Leasing 4 Business
Very happy with your response in terms of actioning things,you are very professional in your approach,and you listen to what your clients want, and deliver on time!
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